Cancellation and refund policy

7-day money-back guarantee

If Ideaunch Pro isn't right for you, email us within 7 days of your first payment and we'll refund it in full. No forms, no questions you have to answer.

How to ask for a refund

• Email support@ideaunch.com from the address on your account, with "Refund" in the subject.
• We confirm within 2 business days and cancel your subscription at the same time.
• The money goes back to the original payment method. Banks and card networks usually take 5–10 business days to show it.

After the first 7 days

• You can cancel anytime from Billing. You keep Pro until the end of the period you paid for.
• We don't refund part-used months or unused credits after the guarantee window.
• Top-up credit packs are non-refundable once any of their credits are used.
• If we charged you by mistake (a double charge, or after you cancelled), we refund it whenever you tell us.

One guarantee per person

The guarantee covers your first Pro subscription. If you re-subscribe after a refund, the new subscription isn't covered by it again.